Dear John, Terry and I would like to thank you for all your hard work and dedication in selling our house. We have never seen or experienced such support and dedication from any agent in selling a house before, and we have sold a few homes over the years. You should be commended on achieving the highest price possible we believe for our home. You continually kept us informed and were available day and night for calls from either of us. You certainly stepped outside the boundaries of normal office hours and expectations to meet us at times that were convenient to us, this was often midweek and late in the night. Terry is overseas and sends this message: Words cannot describe how much John went out of his way, often in his own time to help us prepare for the selling of our house. John and his team helped with plants on the weekends, moving furniture, design and style ideas. We truly believe that, if it wasn’t for their dedication and hard work, we would not have achieved the great outcome we did at the highest end of their recommended price range. John was spot on with everything he said, even up to recommending the best possible presentation for our house, never has a real estate agent done this in the past, truly rewarded us with a great sale price.