"Right from the beginning, John outlined to us exactly what the market was doing and what he proposed to do for us. He was always realistic but extremely positive and supportive. It was a first-time experience for us as we were selling our family home of 26 years, but we had 100% confidence in John's methods and abilities. John guided us through every stage, always patient and available for our questions, no matter how trivial they may have seemed. John went above and beyond what we expected. John's energy and attention to detail are amazing. He kept us informed all along the way, directing us to necessary professionals when we encountered a few problems and kept following up until everything was sorted. His staff were always available and supportive, completely aware of everything happening. John has made the whole experience a wonderful success."